Why Shop Zestful Productions?
At Zestful Productions, we believe shopping with us should be straightforward and fun.
Here's everything you need to know about how we deliver your zesty favorites right to your door!
Frequently Asked Questions
Do you offer local pickup?
Not at this time — but local options are in the works! Follow us on social media to stay updated on upcoming pickup opportunities for your hometown community.
Do you offer custom personalization on your products?
Yes! Many items can be personalized with names, numbers, or fun custom details. Simply look for the personalization option at checkout.
Have something specific in mind? Reach out — we love bringing unique ideas to life!
Do you offer custom design services?
Absolutely! Whether you’re a business, team, school, or creative soul with a bold idea, we offer design services to help make your vision a reality. Send us a message through the contact form to get started.
Do you offer bulk orders?
Yes! From team gear to fundraising items to group gifts, we offer bulk pricing and group order options. Tell us what you’re looking for, and we’ll help you create the perfect order.
Do you offer pop-up shops for groups or businesses?
We do! We can create a custom pop-up shop for your team, school, business, or event. It’s an easy, streamlined way to get everyone what they need — with plenty of style and spirit. Contact us and let’s build something fun together!
Do you ever have any promotions or special offers?
Yes! Sign up & Save to get early access to new products, promotions, and special offers.
How long does shipping take?
Most items ship within5–7 business days, though many head out sooner! Since many of our products are made-to-order, processing times may vary slightly depending on the item. Once shipped, you’ll receive tracking info so you can follow your order right to your doorstep.
Need something by a specific date?
Reach out before ordering — we’ll do our best to make it happen!
Do you ship internationally?
At this time, we only ship within the U.S. for orders placed through our website. But good news — we do offer international shipping through our Etsy shop! Stay tuned as we expand our shipping options in the future.
Can I track my order?
Absolutely! Once your order ships, you’ll get a tracking number by email so you can follow your package every step of the way — from our shop to your doorstep.
What if my order gets lost?
If you think your order may be lost in transit, don’t worry — we’re here to help! Just email us with your order details, and we’ll check our shipping records right away.
Please note: we’re not responsible for stolen packages or orders shipped to incorrect addresses entered at checkout, but we’ll always do our best to guide you through next steps.
How do you handle damages or defects?
We want you to love everything about your order! Please inspect your item within 72 hours of receiving it. If you notice any damage or defects, contact us right away so we can make it right. After that time frame, we’re unable to offer replacements, as the item may have been affected by factors beyond our control.
Do you accept returns?
Because each item is made just for you, all sales are final. That said — if your order arrives damaged or there’s a mistake on our end, we’ll make it right. Reach out as soon as possible. Your satisfaction means everything to us!
What if I have a question about my order?
We’ve got you! If you have any questions about your order, shipping, or just need a little help, contact us. We’re happy to assist and will get back to you as soon as possible!
Help! Why was my order cancelled
There are a few possible reasons your order may have been cancelled:
- A chargeback was issued on the payment.
- Our system flagged the order as high risk for potential fraud (this is an automated safety feature).
If you believe this was a mistake or have questions, please reach out to us. We're happy to review your order and help sort things out!
Packed with Care — Just Like Mom Would’ve Done
Every vintage and antique piece at Zestful Productions is thoughtfully handled, inspected, and packaged with care. Items are wrapped securely—often in layers of protective padding—and fragile pieces may be double-boxed for added safety.
All orders ship from Bismarck, North Dakota, with tracking provided.
What to Expect When Purchasing Vintage
These items are authentic vintage, antique, or collectible pieces—each with a story and a past life.
- You will receive the exact item shown in the listing
- No stock photos are ever used
- All known flaws or signs of wear are clearly described and photographed
- Items may show natural age, patina, or gentle wear consistent with their history
Vintage items are not new unless explicitly stated.
Condition Disclosure
All vintage and antique items are sold as-is.
Because of the nature of pre-loved goods, minor imperfections, wear, or signs of age may be present. We make every effort to disclose and photograph all visible flaws to the best of our ability. Please review all photos and descriptions carefully before purchasing.
If you have questions or would like additional photos, we’re always happy to help before checkout.
All Sales Final
Due to the one-of-a-kind nature of vintage and antique items:
- All sales are final
- Returns, exchanges, or cancellations are not accepted
Need More Information?
If you’d like clarification, extra photos, measurements, or additional details before purchasing, please reach out. We want you to feel confident and excited about your purchase—and to love your piece as much as we do.